Our Trading Terms

Minimum Order

• Minimum Order is $300 + GST.
• Minimum Opening Order applies to some of our Exclusive Brands, contact us for more details.
• Any orders under $300 + GST will incur a $20 + GST fee + Freight.

Subsequent Orders

• Subsequent orders on account to customers who have completed their Pro Forma order and have returned, and had approved, an RM Hall Pty Ltd credit application.
• All invoices on account are strictly 30days net from invoice date.

Payment Methods
• Direct Deposit details are provided on the bottom left hand corner of all invoices.
• We accept payment by Direct Deposit, Cheque & Credit Card (Mastercard & Visa)

• Delivery is via our preferred carrier
• Freight is charged at cost by our special rates with TOLL IPEC.
• Delivery cannot be made to PO Boxes or residential addresses.

If you wish to nominate a preferred carrier ( to pick up goods from our warehouse ) and have the freight charged to your company's account please advise their details. If we have to deliver goods to your preferred carrier, a charge ( at cost ) will be incurred for this part delivery.

Please contact us - 03 9585 0974 should you have any questions with regard to this change.

Credit Claims
• Claims for damaged or faulty stock must be made directly to head office for approval within 14 days of delivery.
• Any stock (undamaged) being returned must be in original condition, including packaging, and be free of price labels or other markings.
• Claims relating to short or incorrect shipment must be made within 7 days.

• All prices are quoted in Australian Dollars excluding GST.
• All goods remain the property of RM Hall Pty. Ltd. Until payment is received in full.
• Goods will not be supplied to overdue accounts until such time as the overdue account is brought up to date.
• We reserve the right to charge interest on overdue accounts, as well as any collection costs and Solicitors fees in recovering any late payment of this account.

• If and item is temporarily out of stock, it will automatically be placed on backorder for delivery on receipt of further supplies.

• Please advise us if you don't allow backorders.